_After Service

After-sales service
A service commitments, quality assurance period
1. My company equipment provided free for 12 months (from date of acceptance certificate issued).
2. We have a spare parts storage warehouse, reserve adequate equipment spare parts and wearing parts, spare parts received an emergency notice, to ensure maintenance needs.
3. Our company has after-sales service agencies, in the process all local repair service and maintenance work, providing the service is 7 * 24 hours.A response within half an hour after the repair notice 2-4 hours of continuous service on the scene, and until failure repair completed fully returned to normal service.
4. The warranty period, we provide free equipment repair and maintenance work under normal use, the warranty period as a result of the device itself quality problem, or with the device itself quality causes any loss, damage or injury, is my company responsible for free repair or replacement parts for free (except wearing parts), the resulting construction costs, labor, materials, and other charges I company responsible for, be replaced parts warranty period is starting to change, except (parts).As a result of customer improper use or damage, the reasons of power charge material.
5. The quality guarantee period, we regularly to mechanical, electrical and control operating system for regular check, calibration, cleaning, lubrication and maintenance work to assist the buyer's operators found hidden trouble, ruled out in time, help maintain the best working condition of equipment, the expense is responsible by our company.
6. At the end of the quality guarantee period, our company will send professional engineers to conduct a comprehensive inspection test all equipment.Any device itself quality problem, our company is responsible for free repair, the resulting construction costs, labor, materials, and other charges I company responsible for, and shall submit to the buyer complete repair report.The report in duplicate.
Second, the service commitment outside the warranty period
I company for the product life-long maintenance.
2. Our company has specialized customer maintenance department, answer and solve customer problems, maintenance and technical consultation, back to the customer's phone, must have a reply in half an hour, the company's after-sales service is 7 * 24 hours service.
3. Such as phone doesn't solve the problem, the company send professional and technical personnel to the scene, carry out repairs to ensure normal production and operation of the customer.
4. After the warranty expires charging principle, need to change the collection materials of spare parts, need to send someone on the scene for repair, free of artificial technology fee.